Shipping
We ship worldwide, so you can experience exclusivity wherever you are.
Your order
What are the shipping options available?
We offer standard and expedited shipping options based on your preferences.
How long does it take for my order to be processed and shipped?
Orders are typically processed within 1-2 business days, with shipping times varying based on your chosen method.
UK
Standard delivery (3-4 working days)
Express delivery (1-2 working days)
Rest of the world
Standard delivery (7-18 working days)
Are there any shipping fees, and how are they calculated?
Shipping fees are calculated based on the shipping method selected and the delivery destination. You can view the shipping cost at checkout.
Can I change my shipping address after placing an order?
Address changes can be accommodated before your order is shipped. Contact our support team promptly for assistance.
What is your return policy?
Our return policy allows returns within 5 days from the date of delivery.
How can I initiate a return?
To initiate a return, please contact our customer support team at support@madhanyianlondon.co.uk.
Are there any specific conditions for returns?
We ensure to do quality check before our products are shipped to you. If you are unhappy with your order, we can provide a full refund provided that you take pictures of products from moment of delivery and products are still packaged. For hygiene purposes, we are unable to process refund for used or worn product.
Is there a return shipping fee?
Return shipping fees may apply, and they are the responsibility of the customer.
How long does it take to process a return?
Once we receive your returned item, it typically takes up to 5 business days for the return to be processed.
Can I exchange an item instead of returning it?
At this time, we do not offer direct exchanges. You can return the item and place a new order for the desired product.
How will I be refunded for my return?
Refunds are processed through the original payment method used during the purchase.